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South Asian Research Journal of Business and Management (SARJBM)
Volume-8 | Issue-03
Original Research Article
The Role of Emotional and Social Skills in Achieving Organizational Success: Psychological Resilience as a Mediating Variable (An Exploratory Study of the Opinions of a Sample of Employees at the International Development Bank, Basra Branch)
Layla Laftah Ali
Published : May 22, 2026
DOI : https://doi.org/10.36346/sarjbm.2026.v08i03.006
Abstract
The goal of this study is to examine the effect of social and emotional skills on organizational performance through psychological resilience at the International Development Bank On a sample of 50 employees. The current study used descriptive analytical method to investigate “relationships” between the study variables. data was collected using a structured questionnaire that distributed to employees of the organization. Researchers measured social-emotional skills, psychological resilience, and organizational success using validated measures adapted from past studies. Statistical techniques, like correlation analysis, regression analysis, and mediation testing, were employed to analyze data and test the research hypothesis. The study found that social and emotional skills have a positive and significant impact on organizational success. The results also show that the psychological resiliency from these skills significantly contributes to organizations becoming successful skills. Also, the study validated the mediating power of psychological resilience that strengthens the link of social and emotional skills with organizational success. The findings further indicate that employees who are highly socially and emotionally competent show resilience to better cope with workplace challenges and achieve organisational objectives. To attain sustainable success, organizations must develop employees who are competent in social and emotional skills and exhibit psychological resilience, through proper training, practices and sound environmental support. The study provides theoretical and practical contributions as it highlights emotional, social and psychological aspects need to take into consideration by the top management of organizations for making effective use of resources which will eventually make the organization effective and succeed in the long run.

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