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South Asian Research Journal of Humanities and Social Sciences (SARJHSS)
Volume-8 | Issue-03
Review Article
Digital Technologies in Crisis Administration: Opportunities and Challenges
Alsawe Nafie Albadri Abdala
Published : May 5, 2026
DOI : https://doi.org/10.36346/sarjhss.2026.v08i03.002
Abstract
The integration of digital technologies has transformed crisis administration, enabling real-time data collection, rapid communication, and evidence-based decision-making. Public and private organizations increasingly rely on digital platforms, geographic information systems (GIS), big data analytics, and artificial intelligence (AI) to enhance preparedness, response, and recovery during crises. This theoretical paper examines the opportunities and challenges associated with the adoption of digital technologies in crisis administration. Drawing upon literature from public administration, information systems, and disaster management, the paper highlights the benefits of enhanced situational awareness, efficient resource allocation, and improved stakeholder engagement. At the same time, it addresses risks including cybersecurity threats, digital divide issues, misinformation, and over-reliance on technology. Recommendations are provided for integrating digital technologies into organizational frameworks to improve adaptive capacity, resilience, and overall crisis management effectiveness.

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